Privacy Policy

Last updated: 3 November 2026

At Day Dot Digital, we take your privacy seriously. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us or use our services.

We handle personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Day Dot Digital is a UK-based sole trader business providing branding, website design, social media and digital setup services.

The business is operated by Kristine Lamb, who is the data controller responsible for personal information collected in connection with our business.

Website: https://daydotdigital.co.uk

Email: hello@daydotdigital.co.uk

2. Information We Collect

Depending on how you interact with us, we may collect:

  • Your name, business name and contact information.

  • Information submitted through our website contact form.

  • Details about your business, project requirements and enquiries.

  • Client information needed to provide our services, prepare invoices and maintain business records.

  • Technical and website usage information collected through cookies and analytics technologies.

We aim to collect only information reasonably necessary for our business activities.

3. How We Use Your Information

We use personal information to:

  • Respond to enquiries and provide quotations.

  • Communicate with prospective and existing clients.

  • Deliver agreed branding, website and digital services.

  • Manage projects, invoices and payments.

  • Maintain business and financial records.

  • Monitor and improve our website, where permitted.

  • Comply with legal and regulatory requirements.

We do not sell personal information or automatically subscribe people who enquire to marketing mailing lists.

4. Our Legal Basis for Processing

We process personal information under the following lawful bases, where applicable:

Contract: To prepare quotations, take steps towards entering into an agreement and deliver contracted services.

Legitimate interests: To respond to enquiries, manage business communications and operate our services, where these interests are not overridden by your rights.

Legal obligation: To maintain appropriate accounting, tax and other legally required records.

Consent: Where required, including for non-essential analytics cookies.

5. Contact Forms and Email Communications

Our website is hosted by Squarespace, which processes and manages information submitted through our contact form.

The form collects information such as your name, email address, business name and project details.

Email notifications are configured to be delivered through our business email service, Zoho Mail.

We use this information to respond to enquiries and discuss our services.

Our contact form also uses Google reCAPTCHA to help protect against spam and automated submissions. This may involve Google processing technical information about visitors.

6. Cookies and Website Analytics

Our website uses cookies and similar technologies to support its functionality and understand visitor activity.

We use Google Analytics 4 to analyse website traffic and performance.

Where required by UK law, non-essential analytics cookies are subject to your consent. You can manage your preferences using the website's cookie controls or your browser settings.

7. Client Invoicing and Payments

Clients are invoiced separately for agreed services, with payments generally made by bank transfer.

We may collect and retain relevant billing information, including client names, business details, invoice amounts and payment records.

We do not collect or process card payment details through our website.

Financial records are retained where necessary to comply with accounting and tax obligations.

8. Sharing Your Information

We may share information with trusted service providers where necessary to operate our website and business.

These include:

  • Squarespace: Website hosting and contact form processing.

  • Zoho Mail: Business email communications.

  • Google Analytics: Website performance and visitor analytics.

  • Google reCAPTCHA: Spam and automated submission protection.

We may also use other appropriate service providers when delivering agreed client projects.

We do not sell or rent your personal information to third parties.

9. International Data Transfers

Some service providers may process personal information outside the United Kingdom.

Where applicable, we use providers and arrangements that offer appropriate data protection safeguards in accordance with UK law.

10. Data Retention

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected.

Enquiry information is retained for a reasonable period to manage communications and potential client relationships.

Client and financial records may be retained for longer where necessary to meet contractual, accounting, tax or legal obligations.

Information that is no longer required will be securely deleted or disposed of where reasonably practicable.

11. Data Security

We take reasonable measures to protect personal information from unauthorised access, loss, misuse or disclosure.

These include using reputable service providers, appropriate account security and limiting access to information where possible.

12. Your Data Protection Rights

Under UK data protection law, you may have the right to:

  • Access personal information we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of information in certain circumstances.

  • Restrict or object to certain processing activities.

  • Request transfer of information where applicable.

  • Withdraw consent where processing relies on consent.

To exercise your rights, contact hello@daydotdigital.co.uk.

You also have the right to raise a complaint with the Information Commissioner's Office (ICO) at https://ico.org.uk.

13. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party websites and recommend reviewing their individual policies.

14. Changes to This Policy

We may update this Privacy Policy to reflect changes to our business, services, website or legal requirements.

The latest version will be available on this page.

15. Contact

For privacy enquiries or questions about how your information is handled, please contact:

Day Dot Digital

Operated by Kristine Lamb, Sole Trader

Email: hello@daydotdigital.co.uk

Website: https://daydotdigital.co.uk